Resco recognized as a Leader and High Performer by G2: Which features did users like the most?

G2, a platform based on user reviews, has given our solutions a big thumbs up this Spring 2024. But what exactly does that mean?

Understanding G2 Badges:

G2 awards badges based on user reviews and satisfaction. A “Leader” badge means we’re a top choice in a specific category, while “High Performer” shows we’re a strong contender.

Our winning categories

For spring 2024, we were recognized in three key areas:

• Field Sales Leader for our field sales app that empowers salespeople to work on the go.
• Field Service Management for our solution that streamlines scheduling, dispatching, and field operations.
• CRM (Europe & EMEA) for our mobile-first CRM platform that keeps customer relationships strong.

Now for the best part – what did people love so much about the Resco solutions to earn these badges?

Here’s why users are fans.

Offline functionality 

Resco lets mobile workers access data and complete tasks even without an internet connection.

Several reviewers praise this capability as it solves their field sales, data collection, or customer visits reporting challenges. One of the users highlights, “Synchronization with the backend and usage is very fast, even when there are millions of records synchronized to the offline client.”

Mobile support

Resco mobility products are built for frontline use, so users working out of the office can ditch their laptop and get things done from a phone or tablet. This mobility was the core benefit for several reviewers. Matthias, Process Engineer Sales & Service from the Machinery sector highlights:

“We have over 500 service engineers in more than 50 countries, which do our service tasks on ocean going vessels in nearly every harbor around the world. Resco allows us to bring them an easy-to-use mobile solution, where they can track the engineer hours, the changed parts, the measurements and recommendation.“

Seamless integrations

“There is a tight integration with Microsoft Power Platform which gives the ability to develop sophisticated mobile offline applications,” explains a reviewer one of the reasons they decided for Resco.

Solutions integrate natively with popular platforms like Dynamics 365 and Power Platform, giving organizations and software integrators a unified business system to work with.

No-code / low-code development

Users can easily customize Resco to fit their specific needs, even without coding. A reviewer appreciated this feature: “The form designer is very powerful. I can design an offline form that can do anything the customer is asking for. The tools for report design and managing users are very well designed. The API works perfectly, and I can configure the backend database to any need we have.”

Want to see what others are saying? Check out the user reviews on G2.